Tech Consultant.
← where I am right nowMy role at a global professional-services firm, on an enterprise SAP Order-to-Cash transformation. Over two fiscal years I grew from Scrum Master to Sub-Process Lead — and built the practice around the work as much as the work itself.
NOTE — client and firm details are generalized; this file summarizes my role and recognition, not confidential deliverables.
Two fiscal years on an enterprise SAP Order-to-Cash program: grew from Scrum Master to Sub-Process Lead, owned commercial end-to-end testing, delivered eight client credentials, and earned 10 Bravo Awards. Alongside delivery, I led firm communities and enablement — from Women in SAP to new-hire bootcamps.
The scorecard
two years, four anglesEngagement Highlights
- ·100.5% YTD utilization across the engagement
- ·Grew across 4 OTC workstream projects — Scrum Master → Sub-Process Lead
- ·4× Project All-Hands recognitions from workstream leads
Client Delivery
- ·Sub-Process Lead for Enterprise Structure; Functional OTC Consultant across Sales Order, Master Data & Returns
- ·Owned commercial end-to-end testing & defect management, escalating risks early
- ·Delivered core OTC configuration and authored Functional Specification Documents
- ·Enabled the run-and-maintain team through KT, documentation & walkthroughs
- ·SAP Activate certification for Project Management
Practice Impact
- ·Connectedness Lead, Women in SAP; core-team lead for a leadership series
- ·Women in Tech — Chicago Chapter involvement
- ·Contributor to SAP AI and LinkedIn practice initiatives
- ·Bootcamp trainer — Visual Storytelling 101 for new hires
- ·Community volunteering through Ripples & BASE
OTC Capability
- ·Go-to-Market pillar — Client Credentials Coordinator
- ·Coordinated 9 CE-eligible Lunch & Learn sessions for the learning team
- ·Primer trainer on Customer Returns
- ·Supported OTC Level-Up initiative proposal & program pilot
Bravo Awards received
OTC client credentials delivered
People led across community initiatives
Internal initiatives with leadership roles
The recognition wall
10 BRAVO AWARDS · 4× ROCKSTARA sample of the notes managers, leads, and peers left over FY25–FY26. Names and clients removed; the words are theirs.
“Consistently sets a high standard of excellence by keeping clients closely aligned and ensuring clear, timely communication. Her attention to detail, accountability, and ability to balance multiple responsibilities made a meaningful impact on the team's success.”
Workstream Lead · Project All-Hands · Commercial
“She's really stepped up as a member of the team — always ahead of the game, brings smart and meaningful ideas, and shows strong leadership. Everything she delivers is solid.”
Leadership Series Team · Real Talk with Leaders
“Helped plan, build, and execute our new directory — building the form and dashboard that made the team's vision come to life. Amazing expertise and leadership throughout.”
Community Pillar Lead · Women in SAP · Rockstar
“Your contributions to the SAP AI initiative have been really impressive. Thanks for being such a valuable part of the team — looking forward to what we can achieve together.”
Initiative Lead · Bravo Award nomination
“Thank you for the outstanding work you continue to deliver. Your positive attitude, strong commitment, and willingness to go the extra mile truly set you apart.”
Project Manager · Bravo Award · Client Engagement
“Recognizing you on achieving your SAP certification — we know how busy you are with your clients, and your commitment to getting it done was truly admirable.”
SAP Practice Leads · Bravo Award · Certification
What it adds up to
Delivery and practice-building, held together. On the client side I moved from Scrum Master to owning a sub-process and coordinating end-to-end testing. On the firm side I led communities, trained new hires, and coordinated the credentials and learning programs that keep the practice sharp.
The through-line: showing up early, staying calm in the chaos, and turning individual contribution into something the whole team can lean on.